Contact
Questions, inquiries, or just want to talk guitars — here's how to reach us.
Contact Details
This is a one-man shop, so when you write in, it's Tom who reads it and Tom who gets back to you — no sales team, no ticket queue. The inquiry form is right here on this page. If you want to see every option on the table first — body shapes, woods, pickups, hardware, finishes — the Custom Orders page is the full menu. Browse it, pick your poison, then come back here and send it in.
How Can We Help?
Questions About Our Guitars
Pricing, lead times, available models, what woods are in stock — anything you want to know before committing to a build.
Guitars For Sale
Interested in a build that's already completed and available? Let us know which one caught your eye.
Artist & Collaboration Inquiries
If you're a performing artist, content creator, or band interested in working with T.W. Smith Guitars, reach out. We're always open to connecting with players.
Press & Media
For features, interviews, or photo requests, email us directly at [email protected] .
Send a Message
This is where builds start. Already spec’d yours out from the Custom Orders menu? Paste your picks below and hit send. Not sure on every detail? Just tell me what you’re chasing — the tuning, the feel, the sound in your head — and we’ll dial in the rest together.
Your Move.
The form above goes straight to my bench — that's the whole distance between you and your build. Still deciding? Go see what leaves this shop.